Wireless Containment Technology Secures Inmate Network

The Need For Securus Technology


Securus Technologies was one of the largest inmate calling providers to answer to a stabilized telecommunications provider without sanctions and penalties from the state Public Utility Commission. Thus, it was important for inmates to have a secure network with proper surveillance and monitoring currently being used by Securus Technologies. The success of their advanced technology solution has led their team executives to initiate other security service technology to their inmate calling platform. In fact, many of their technology solutions have become a part of customer referred services among the Securus network.


Securus Technologies Wireless Containment


The Securus Technologies network has allowed their facility partners to stop the threat of illegal contraband in a correctional facility. Their proudly regulated by the state Public Utility Commission. Their safety surveillance and monitoring tools were used to monitor other networks. Thus, their wireless containment model will include remote access that will prevent the use of cellphone use in a correctional facility by inmates. Securus will be able to operate their technology from outside of the facility without disrupting the daily operations of the facility and law enforcement personnel will continue to be able to use their mobile device and receive a signal unless otherwise specified by the facility.


GovPayNet Securus Acquisition


The GovPayNet technology will also facility partners to process their payments with extra financial support over a government approved network. This technology continues to be one of the largest government debit and credit card portals. They were one of the first to improve payment processing with previous technology that includes their Secures Technologies kiosk system access. Their employees, inmates, and participating facilities have a trusted network for their feature, service, and financial pay options.


Secures Technologies Features


Jpay Services


The Jpay network allows their customers to use their popular feature for many services under the Secures name including ordering food products. Their Jpay partnership is reaching a 10 year milestone and has been a successful match for all parties involved.


Online Photos


Enjoy online photo features that allow their customers to send up to 5 facility approved photos. You pay a small fee and and them to an inmates state issued id number. This is a popular Secures feature because it is reasonably priced as a great inmate communication feature.


Don’t miss out on a great opportunity to become a part of the exclusive Secures technology family and save. Get help with your news or existing account with a IT professional or through their 800 number. Your family and friends don’t have to be limited in receiving calls from an inmate in a correctional facility.


Securus Challenges GTL to a Tech Bake-Off

After a battle of words over the quality of each respective company, Securus and Global Tel Link are now facing a possible “tech bake-off.” GTL has made claims that their technology is comparable, but Securus has rebutted that their company is better. They made a comparison of the technology used and service provided, and other metrics to prove their point. After back and forth, they’ve decided to settle this argument with an independent judge to determine which is the more quality corrections communication company.


According to Securus CEO Richard Smith, Securus has invested $700 million back into their company. This investment allowed for the development of better technology, products and services. Securus currently has the largest Voice Over Internet Protocol in the world. They have their own local based call center that provides domestic customer service. The performance rate of their call center is 600% better than GTL. So when GTL says they have comparable services and technology, Securus knows this isn’t true.


In contrast, GTL outsources a lot of their customer service duties. Customers have complained about the lack of support when trying to reach their call center. Their current product base is out of date. They outsource their field technicians to another company. Due to their shortcomings, they’ve lost customers to Securus. Over the last four years, according to the Securus CEO, GTL has lost at a ratio of $4 to $1. These facts are based on data collected by the Securus team.


In all, Securus has technology and service that beats their competition. This alone proves to be superior in the eyes of customers. An independent judge could give a final confirmation of this by evaluating the specifics of each company and rating them on their own merits. So far, GTL has not taken Securus up on the offer to a technology bake-off.